Cultural Competence in Healthcare – Overview
Cultural competence in healthcare is a standard form of providing healthcare services to society. Cultural competence aims to provide the same healthcare services to each patient irrespective of their background, culture, language, and community. Let’s discuss Cultural Competence in Healthcare more.
Why is Cultural Competence in Healthcare So Much Important?
Cultural competence starts with optimizing healthcare services for patients from different cultures. In the U.S., diverse communities, including various ethnic groups, require culturally competent healthcare services to ensure equitable access and treatment for all.
The need for cultural competence in this particular industry is to balance the nature of healthcare services across the U.S.
What is Cultural Competence in Healthcare?
Healthcare providers provide different services to patients from different backgrounds and communities. Disparities in the healthcare system persist, partly due to a lack of uniform standards for implementing cultural competence across all healthcare providers.
Patients from diverse backgrounds may face difficulties accessing healthcare services due to a lack of tailored approaches that acknowledge and accommodate cultural differences. Individuals from ethnic minorities often encounter challenges in accessing high-quality healthcare services, including language barriers and cultural misunderstandings.
If we dive deeper, we can see many disparities in the U.S. Healthcare system based on social, ethnic, cultural, racial, and language. The Centers for Disease Control and Prevention (CDC) highlights that health literacy is essential for accessing quality healthcare services.
The U.S. population is growing diverse, which means the number of people from different ethnic groups is increasing rapidly. In this situation, cultural competence in healthcare becomes crucial.
Research indicates that the U.S. has a significant population of immigrants, contributing to its cultural diversity and the need for culturally competent healthcare. Unlike the citizens of the country, these people face many challenges while accessing healthcare services.
How Does Cultural Competence Balance the Healthcare System?
Healthcare systems practicing cultural competence share common principles to improve access and quality of care for diverse patient populations. They follow a special set of principles that make them different from others. This shows the importance of cultural competence in the healthcare system in the U.S. After decoding these systems’ principles, we have compiled a list for those who have yet to follow them.
Principles of Cultural Competence in the Healthcare System
- Need for language interpretation
- Understands community needs for diverse communities and ethics
- A clear definition of culture
- Continued learning and growth by meeting regularly with other organizations
- Cultural competency training for healthcare providers and other healthcare staff
- Following policies set by the core team of the healthcare system
- Spreading literacy about cultural competency among the teams
- Collaborating with other agencies to share knowledge
- Professionalizing services by providing training to staff
What Are the Objectives of Cultural Competence in Healthcare
It starts by providing training to improve the skills and knowledge about what types of services a culturally competent healthcare system requires. Here’s the list of objectives that each healthcare system should follow!
1. Increase Awareness
Healthcare providers should learn to develop cultural awareness by not assuming the patients’ culture while providing healthcare services. Healthcare providers must be aware of not assuming the cultural diversities of the patients. It starts with this only.
2. Improve Knowledge and Skills
Patients who come from different countries face many challenges while accessing healthcare services. Communicating with them in their regional language helps them understand what type of treatment they need. Cultural competency provides access to various resources for better communication.
When the staff is educated and literate enough, they can easily improve their services. In return, the patients will also be satisfied with the services and help they get while visiting the healthcare premises.
3. Improve Provider Outcomes
Healthcare providers work with their colleagues, sharing their experiences and knowledge to grow together. Cultural competence helps providers understand surgical and pharmacological procedures better.
Professional interpreters help patients and healthcare providers understand what they need. A culturally competent healthcare system facilitates services and reduces the actual time taken for visits.
How Do You Put Cultural Competence Into Action?
The healthcare organization must create an institutional framework to implement cultural competency. It helps employees and other organization teams follow a proper path to make the organization culturally competent. Let’s see how it works!
- Maintains a workforce that is diverse and has staff from all communities
- Works on a model that helps staff and employees of different communities communicate easily
- Demonstrate how culturally competent agencies work
Every healthcare organization should build an infrastructure where all the employees follow cultural competence practices. It starts with an environment where everyone learns new things by themselves, and that’s how it works!
Conclusion:
Healthcare organizations must promote cultural competence by adopting a new framework and building an infrastructure for everyone working on their premises. Healthcare administrators can lead the organization in setting goals and making it culturally competent. They should also learn from other culturally competent organizations to understand more about the system and its workflow.
See Also
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What is the World Health Organization
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