What is Telehealth Urgent Care

What is Telehealth Urgent Care – Overview

Numerous innovations in the past years have significantly improved healthcare delivery. Chief amongst these is telehealth technology. The urgent care industry is diverse and has implemented several successful healthcare delivery models to ensure efficacy, convenience and affordability in patient care.

In this article, we shall look at telehealth urgent care medical services.

What is Telehealth

Telehealth employs telecommunication and digital communication technologies to deliver health and medical services remotely, eliminating the need for traditional in-person visits. It uses mobile devices and other real-time transmission or recording technology that connects patients for consultations with medical professionals.

It offers an efficient and often more affordable alternative to accessing healthcare services, particularly beneficial in underserved communities like rural areas. This technology has provided an incredible opportunity for healthcare providers to improve and more effectively offer their services.

While existing for decades, Telehealth gained significant popularity during the global COVID-19 pandemic. This technology proved extremely vital for patients receiving prompt and effective medical care from their homes.

Telehealth urgent care is online, live urgent medical care video visits with a doctor, physician assistant, and nurse practitioners for non-life-threatening health conditions, such as flu, fever, sore throat, etc.

In this virtual visit, your healthcare provider will discuss your symptoms, reply to queries, diagnose you, and prescribe medications using video-chat technology. It is advisable to use telehealth urgent care when there is no emergency. In a medical emergency, it is highly advised to call 911.

Growth of Telehealth Urgent Care

What is Telehealth Urgent Care

What is Telehealth Urgent Care – Growth of Telehealth Services

Numerous factors are contributing to the incredibly swift growth of telehealth services across the country, including:

  • Increasing numbers of people entering the telehealth system
  • Lack of sufficient physicians
  • Significantly long waiting times at doctor’s clinics, offices and hospitals
  • Lack of quality healthcare services
  • Lack of access to healthcare in remote areas
  • Higher cost of conventional healthcare services
  • Increasing patient demand
  • Video-calling technology is becoming more common
  • Medical malpractice risk is underwritten in most insurance policies
  • Different states are becoming more familiar and adapting to reimburse telehealth services
  • Healthcare providers are adapting to telehealth services
  • Healthcare cost increase makes telehealth increasingly affordable

Using telehealth urgent care services, patients and providers can address the three biggest problems affecting conventional healthcare delivery, namely:

  • Better quality of healthcare services – Research shows that the quality of healthcare services delivered using telehealth technology is as effective as that provided during conventional in-person visits to a healthcare provider.
  • Affordable healthcare services – Telehealth urgent care services have increased efficiency, improved management and made healthcare services more effective.
  • Prompt access to healthcare services—Telehealth technology delivers healthcare services to patients round the clock, regardless of their location, and offers improved and more extensive urgent care services.

Benefits of Telehealth Urgent Care

Telehealth technology is mostly used to treat routine health problems like sore throat, cold and flu symptoms, allergies, UTIs, ear infections, and pediatric care. All these health issues would otherwise require the patient to travel to a doctor’s office or clinic for treatment. However, telehealth technology allows patients to receive effective medical care at home.

According to reports by the American Medical Association (AMA), around 70% of doctors and 40% of emergency room visits are unnecessary. Studies show that telehealth urgent care services could effectively remediate these health problems.

Besides this, telehealth has successfully helped 91% of patients resolve their health issues, ensured a 95% satisfaction rate, and only takes around 16 minutes on average. In addition, telehealth services have helped 8% of patients avoid going to the emergency room unnecessarily and 43% from going to a PCP.

Telehealth urgent care services are mainly used:

  • While traveling
  • After-hours of medical clinic
  • Non-emergency medical problems
  • When a doctor is unavailable at the clinic or hospital

Once the doctor has made a diagnosis using telehealth technology, the patient’s prescription can be sent directly to the doctor’s pharmacy or pharmacy as requested by the patient.

Telehealth and urgent care technology make it convenient for people to receive medical care. Some of the major benefits of choosing telehealth urgent care are:

  • Quicker access to quality healthcare services
  • Board-certified doctors, licensed nurses and physician assistant on-call
  • Less or minimal time spent waiting for the appointment
  • No traveling is required to visit a doctor
  • Prescriptions are provided online

When to Use Telehealth Urgent Care Services

As mentioned, telehealth urgent care is suitable for non-life-threatening health problems, such as:

  • Allergies
  • Acne
  • Cough
  • Bronchitis
  • Earache
  • Headache
  • Diarrhea
  • Flu
  • Fever
  • Nausea
  • Nasal congestion
  • Pink eye
  • Sinus infections
  • Respiratory infections
  • Sore throat
  • Skin infections
  • Vomiting
  • Yeast infections
  • Urinary tract infection (UTI)

Call 911 for life-threatening emergency care situations.


Telehealth urgent care has made receiving prompt and convenient medical care for non-life-threatening problems incredibly easy and affordable. You can find out if your family physician or doctor provides telehealth urgent care services with a simple phone call and know how to schedule an online appointment.

See Also

Blue Cross Blue Shield Telehealth

Blue Cross Blue Shield Telehealth Grants

Telehealth Psychiatrist

Telehealth vs Telemedicine

Benefits of Telehealth

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